Privacy Policy

Captain Headlight Private Policy


Captain Headlight Private Policy
Last updated: August 2025

www.captainheadlight.com

Captain Headlight is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, schedule a service, or interact with us by phone, text message, or email.

1. Information We Collect
We may collect the following information:
– Name, phone number, and vehicle details you submit when requesting service
– ZIP code and service address
– Email address (optional)
– SMS opt-in and appointment interaction data
– Technical information (IP address, device/browser type, etc.)

2. How We Use Your Information
We use your information to:
– Provide mobile headlight restoration services
– Send appointment confirmations and reminders
– Respond to customer support inquiries
– Share service-related updates (including warranty info)
– Improve our website and customer experience

3. Captain Headlight SMS Terms and Conditions/Privacy Policy

Captain Headlight respects your privacy. By opting into our SMS messaging service you agree to the following terms regarding how we handle your data.

_Data Collection: We will collect your name, email  address mailing address, and mobile phone number when you sign up for SMS updates, the information will be collected via the website contact form, email, renal agreement, or third party reservation systems.

.-Data usage: We use your data solely for sending messages regarding customer support and appointment reminders.

-Data security: We protect your data with secure storage measures to prevent unauthorized access.

-Data retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

-MESSAGE AND DATA RATES MAY APPLY: your mobile carrier may charge fees for sending or receiving text messages especially if you do not have an unlimited texting or data plan.

-Messages are recurring, and message frequency varies.

-contact Captain Headlight 15204857123 or Captainheadlight@gmail.com for HELP or to STOP receiving messages.

-Opt out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to Captainheadlight@gmail.com or 15204857123. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

-You can send HELP for additional assistance and you will receive a text including our Phone number, email, and website. We are here to help you.

-Non sharing Clause: We do not share your data with third parties for  marketing purposes.Captain Headlight will not sell, rent, or share the collected mobile numbers.

-All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

 

4. Data Sharing Policy
We do not share or sell your personal information, including your phone number, to third parties for marketing or promotional purposes — even with your consent.

We may share information only with third-party service providers (e.g. booking or messaging platforms) to fulfill appointments or manage communications. These providers are required to maintain the confidentiality and security of your data.

We maintain strict access controls for any third-party providers. These partners are contractually obligated to use your data only for the specific services we request. We also review their security practices to ensure your data remains protected.

5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights
You may:
– Opt out of text messages at any time
– Request a copy of your stored information
– Request deletion of your information by contacting us

7. Contact Information
If you have any questions about this policy or your data:

8. Terms & Conditions

You will receive messages related to appointment confirmations, service updates and customer care messages.

If you have any questions about this policy or your data, please contact us at

Email: captainheadlight@gmail.com
Phone: (520) 485-7123

to see policy go to
Privacy Policy URL: https://captainheadlight.com/privacy-policy